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IT Services & Modernization

Insurer moves policy platform to cloud with zero unplanned downtime

ClientNational P&C insurer, 6 million policies in force
IndustryInsurance
Timeline12 months
SERVICES

Services Delivered

IT Services & ModernizationCloud migrationApplication developmentSystem integrationQA
CHALLENGE

The Problem

A monolithic policy admin system blocked new product launches and made performance tuning difficult during peak renewal season.

APPROACH

Our Method

  • [01]Strangler pattern to peel pricing, rating, and documents into services
  • [02]Built automated test suite and blue-green deploys
  • [03]Orchestrated data migration by policy cohort
SOLUTION

What We Built

Containerized microservices on Kubernetes, event backbone for endorsements and renewals, observability with golden signals and SLOs

TECHNOLOGY

Tech Stack

Kubernetes, Terraform, managed PostgreSQL, Kafka, GitHub Actions, Pact testing, OpenTelemetry

OUTCOMES

Results

01

Quarterly to weekly

Release cadence improvement

02

3.1x

Peak quote throughput

03

99.98%

Availability

04

6 months to 8 weeks

New product onboarding

Client names withheld by agreement. Results validated by client finance or operations.

NEXT STEPS

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